Using PadInspector

The Web Portal

The web portal is your office. Use it to see everything at a glance, manage inspections, and refine areas and findings — then head to Reports & Sharing to deliver the result.

Signing in & getting around

Sign in with your PadInspector email and password. On the left is a sidebar with the main areas of the portal; the top bar shows your company and a menu for your profile, settings, and sign out.

Dashboard — your at-a-glance overview.
Inspections — the full list of active inspections.
Archived and Trash — inspections you have set aside or removed.
Settings — profile, team, company, areas & checklists, reports, billing, password, and support.
Admin Portal — only visible to platform super admins.

Dashboard

The dashboard summarizes your activity with cards for total inspections, completed this month, in progress, and total findings (with an average per inspection). A chart shows your inspection activity over time, and a Recent Inspections list lets you jump straight into any recent job.

Browsing inspections

The Inspections page lists your active inspections with search and filters:

Search by property address, city, or inspection notes.
Filter by status — Scheduled, In Progress, Completed, or Cancelled.
Filter by owner (for owners, admins, and managers) to see a specific inspector’s work.
Filter by date range.

Each row shows the property, type, status, owner, who it is shared with, created date, and client, plus a per-row menu to archive or trash it. Create a new inspection with the New Inspection button.

Bulk actions

Select one or more inspections with the checkboxes to act on them together:

Archive and Trash from the active list.
Restore from the Archived page.
Restore and Delete Permanently from the Trash page.
Reassign and Share (owners, admins, and managers) — each opens a picker to choose the team member.

Creating an inspection

1Click New Inspection. Start typing the street address — once you have typed at least five characters, autocomplete suggests U.S. addresses and fills in the city, state, ZIP, and county for you. Address, city, state, and ZIP are required.
2Pick the inspection type: Full Home (the default), Pre-Purchase, Pre-Listing, New Construction, Warranty, or Re-Inspection — and, if you like, a scheduled date (it is optional; you can set it later).
3Optionally add property details — year built, square footage, stories, house facing, and basement/garage/pool flags.
4Optionally add residence photos by clicking to browse or dragging and dropping (JPG, PNG, WebP, or HEIC).
5Optionally add the client’s name, email, and phone, plus any notes.
6Save — you land on the new inspection’s detail page.

Working inside an inspection

Status & actions

Open an inspection to see and edit everything about it. At the top you can Start or Complete it, Generate Report, and — for managers and above — Reassign it to a teammate or Share it with specific team members.

Note: The Delete button on this page moves the inspection to Trash, where it can be restored for 30 days before it is permanently deleted. To remove it right away, open the Trash page and choose Delete Permanently.

Details you can edit

Property address, city, state, ZIP, and county
Inspection type and scheduled date
Client name, email, and phone
General notes, weather, and recent precipitation
Property details: year built, square footage, stories, house facing, and basement/garage/pool flags
Residence photos — the Upload button opens a file picker (you can select several at once)

The Edit Areas button manages which rooms are part of the inspection. Areas are grouped into Standard and Additional — drawn from your area catalog (Settings → Areas) — plus a Custom Areas section where you can type any name to add a one-off room; custom areas start without a checklist. Each row has a checkbox and a +/− stepper for repeated rooms (for example, Bathroom ×2). Reducing a count removes the most recently added area of that type along with its findings and photos.

Tip: Use the “Search areas and findings…” box to filter areas by name and findings by title, description, code reference, location, or recommendation. Matching areas expand automatically and matching findings are highlighted. Findings are searched in areas you have expanded.

Areas & findings

Each area lists its findings and progress. Expand an area to add findings, upload photos, record by voice, and edit area notes. When you add a finding you can fill the form yourself (title, description, severity, code reference, location, recommendation, notes) or switch to prompt mode and let the AI draft it from a plain-language description. Editing an existing finding uses the form directly.

Recording by voice in the browser

Each area has a Record button that uses your computer’s microphone (your browser will ask for permission). A counter shows the elapsed time while you talk; when you stop, the AI transcribes the audio and creates findings automatically — with severities and code references — and applies any area notes you dictated. One area can record at a time. If no findings are detected you’ll see the transcript, so you can retry or add findings manually.

Photos

Every area has two photo strips: Area Photos (included in report) and Orphaned Photos (not in report). Click any photo to open a dialog where you can link it to a finding, move it between area, orphaned, and finding, or delete it. Deleting a finding that has photos asks whether to orphan the photos (keep them in the area) or delete them too.

Archiving, trash & deletion

Archive moves an inspection out of your active list while keeping it fully intact. Restore it any time from the Archived page.
Trash is a recycle bin — trashed inspections are scheduled for permanent deletion 30 days after being trashed, and the Trash page shows each item’s deletion date. Restore or permanently delete before then.
Delete Permanently (from the Trash page) is available to owners, admins, and managers, and always asks for confirmation — it cannot be undone.