Help & FAQ

Do I need an internet connection to inspect?

No. The iOS app is offline-first — you can run an entire inspection with no signal using on-device transcription, the checklist, and manual findings, and your work syncs when you reconnect. The AI processing that turns speech into findings runs while you are connected, and you generate the report once you are back online.

Can I trust the AI-drafted findings?

Treat them as a strong first draft. You are responsible for reviewing, correcting, and approving every finding before delivering a report to a client. Findings the AI is less sure about are marked “Needs Review” so you can confirm them explicitly.

Can I edit findings on the iOS app?

Partially — on the app you can flip a finding’s severity, add photos and voice detail, or remove it. Rewriting a finding’s title, description, or code reference happens in the web portal, where every field is editable.

Do I need my iPhone to use the Apple Watch app?

Yes. The watch mirrors the PadInspector iPhone app and works while the app is open with an area on screen — it is a remote for the phone, not a standalone app.

Is there an Android app?

Not yet — it is on the roadmap. For now, capture inspections on iPhone or iPad and use the web portal on any device.

Where do my clients see the report?

Publish the report and share its link — an interactive, read-only, printable version with your branding — or send the direct PDF link. Neither requires the client to log in.

I lost access to my account — what do I do?

Use “Forgot password?” on the web login screen. If your invitation link expired before you created the account, ask your team owner to send a new invitation, or request a new invite.

Found something broken or confusing? Please tell us — it directly shapes the beta.

• Web portal: Settings → Support. Describe the issue, set a severity, and optionally add steps to reproduce. Technical details (your browser, screen size, and the page) are attached automatically.
• iOS app: Settings → Support → Report a Bug. Device details are attached automatically here too.

For anything else, reach us at hello@padinspector.com.