Terms of Service

PadInspector is a software platform for property inspections. It lets you capture inspections by voice, photo, and checklist; uses an AI pipeline to draft findings and reports; and syncs your work across the iOS app, Apple Watch app, and web portal.

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate registration information, including valid license details where applicable, and to keep it up to date.

You are responsible for keeping your credentials secure and for all activity under your account. Notify us promptly of any unauthorized use.

Some features require a paid subscription. Paid plans are billed in advance through our payment provider on a recurring basis (for example, monthly or annually) until cancelled. Free trials, where offered, convert to paid subscriptions unless cancelled before the trial ends.

You can manage or cancel your subscription from the web portal’s billing settings. Cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable. We may change pricing prospectively with notice.

Use PadInspector only for lawful property-inspection activities you are authorized to perform. Do not upload content that infringes others’ rights, violates privacy laws, or misrepresents inspection findings, and do not attempt to disrupt, reverse engineer, or gain unauthorized access to the Service.

You retain ownership of the inspections, photos, and reports you create. You grant us a limited, non-exclusive license to host, process, and display that content solely to operate and provide the Service on your behalf.

You are responsible for ensuring you have the necessary rights and permissions for content you capture, including any required consent to photograph or record a property.

Findings and reports produced by our AI pipeline are drafts intended to assist a licensed inspector. They may contain errors or omissions. You are solely responsible for reviewing, correcting, and approving all findings before delivering any report to a client or third party.

You may delete your account at any time from Settings → Delete Account in the iOS app, or from the web portal at padinspector.com/account/delete. Deleting your account permanently removes your account and associated data, as described in our Privacy Policy.

We aim for high availability but do not guarantee that the Service will be uninterrupted or error-free. Features may change over time, and offline functionality depends on your device state and connectivity.

The Service, including its software, design, and trademarks, is owned by PadInspector and its licensors and is protected by intellectual-property laws. These Terms do not grant you any rights in the Service except the limited right to use it as permitted here.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for decisions made based on AI-generated content that has not been reviewed by a licensed inspector.

To the maximum extent permitted by law, PadInspector will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our aggregate liability arising out of or relating to the Service is limited to the amounts you paid for the Service in the twelve months preceding the claim.

You agree to indemnify and hold PadInspector harmless from claims, damages, and expenses arising out of your use of the Service, your content, or your violation of these Terms or applicable law.

You may stop using the Service at any time and may delete your account as described above. We may suspend or terminate accounts that violate these Terms or that create risk or legal exposure for us or others.

These Terms are governed by the laws of the State of Michigan, USA, without regard to its conflict-of-laws rules. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Michigan, unless otherwise required by applicable law.

We may update these Terms from time to time. Material changes will be surfaced in the app or web portal before they take effect, and we will update the effective date above. Your continued use of the Service after changes take effect constitutes acceptance.