Documentation

Using PadInspector

A complete guide to the iOS app and the web portal — from running your first inspection to sharing the finished report.

PadInspector is currently in beta

We're actively building and improving. Some features described here may not be fully functional yet, and details or behavior may change as we refine the product. If something doesn't work as documented, please let us know using the Report a Bug tool in the app or web portal.

Getting Started

PadInspector is a voice-first home inspection system. You inspect on the iOS app while talking and taking photos, and the AI drafts your report in real time. You review, tweak, and share the finished report from the web portal.

How PadInspector fits together

There are two parts to PadInspector that share the same account:

  • The iOS app (iPad & iPhone) — where you actually run the inspection. Walk the property, speak your findings, snap photos. This is where voice capture, checklists, and offline work happen.
  • The web portal — where you manage inspections, review and edit AI-drafted reports, publish and share reports with clients, manage your team, and handle billing.

Everything you capture on the app syncs to the web portal automatically, so you can start on the iPad in the field and finish on your laptop at the office.

Coming soon: An Android app is on the way. For now, inspections are captured on iPhone and iPad; the web portal works in any modern browser.

Requesting access & invites

PadInspector is invite-only during the beta program. There are two ways to get in:

Request an invite
Go to the Request Invite page, choose whether you are an individual inspector or a team/company, and enter your details. When your invite is approved you will receive an email with a link to create your account.
Get invited to a team
If someone at your company already uses PadInspector, an owner, admin, or manager can invite you from Settings → Team. You will get an email invitation with a link to set your password and join their organization.

Creating your account

  1. 1Open the invitation link from your email. The link is unique to you and confirms your email address automatically.
  2. 2Enter your name and, for individual/company accounts, your company name. Your email is pre-filled and cannot be changed here.
  3. 3Choose a password (at least 8 characters) and confirm it.
  4. 4Submit the form. Team invitations drop you straight into the shared organization; individual accounts create a new company owned by you.
Note: Invitation links expire. If yours no longer works, ask your team owner to resend it, or request a new invite.

Signing in

Sign in with the same email and password on both the iOS app and the web portal.

  • Web portal: open the site and choose Log in, then enter your email and password.
  • iOS app: open PadInspector and enter your email and password on the login screen. Your session is stored securely on the device so you stay signed in between inspections.
  • Forgot your password? Use the "Forgot password?" link on the web login screen. You will get a reset email; the link is valid for one hour.

The inspection workflow at a glance

  1. 1Arrive & start. Create the inspection, confirm the address, and the app sets up your areas, checklists, and code books.
  2. 2Walk & talk. Move through the property speaking your findings and snapping photos. The AI transcribes, categorizes, and drafts report language live.
  3. 3Quick review. Your report is already drafted. Do a short review on the app or in the web portal and adjust anything you want.
  4. 4Send & go. Publish the report and share a link with your client — an interactive report with photos and code references.

The iOS App

The iOS app (optimized for iPad, and also available on iPhone) is where you run inspections. It works fully offline and syncs when you are back on a connection.

Installing & signing in

  1. 1Install PadInspector on your iPad or iPhone from the link provided with your invitation (TestFlight during the beta).
  2. 2Open the app and sign in with your PadInspector email and password.
  3. 3Grant microphone and camera permissions when prompted — they are required for voice capture and photos.
Tip: An iPad is the recommended device: the larger screen shows your live checklist and findings side-by-side while you record.

The onboarding tour

The first time you sign in, a short interactive tour walks you through the whole flow: creating an inspection, setting up areas, recording by voice, watching findings appear live, attaching photos, switching areas, and generating the report. You can skip it at any time.

Tip: You can replay the tour later from Settings → Support → Show App Tour.

Starting a new inspection

  1. 1On the inspection list, tap the blue + button.
  2. 2Enter the property address. Address autocomplete fills in city, state, ZIP, and county for you.
  3. 3Optionally add property details: year built, square footage, stories, house facing, style, foundation type, and flags for basement, garage, or pool.
  4. 4Optionally add weather and recent precipitation, plus any special notes.
  5. 5Optionally add client name, email, and phone (you can add these later).
  6. 6Save. The inspection is stored on the device immediately and syncs to the portal when you are online.

The inspection dashboard then shows the address, status (In Progress or Completed), timestamps, client info, and a progress bar of completed vs. total areas, along with buttons to edit areas, start the inspection, edit details, and generate the report.

Setting up areas

Areas are the rooms and zones you will inspect — Kitchen, Bathroom, Attic, Basement, Garage, Exterior, and so on. Each area comes with a building-code-aligned checklist.

  1. 1From the inspection, open Edit Areas.
  2. 2Check the areas you want to include. Each shows an icon and its number of checklist items.
  3. 3For rooms that repeat, use the +/− stepper to set a quantity (for example, Bedroom ×3).
  4. 4Save your selection.
Tip: You do not have to plan everything up front — use "+ Add Area" during the inspection to add a room on the fly without leaving your flow.

Voice capture

Voice is the heart of PadInspector. Enter an area, tap the large microphone button, and start describing what you see. The button turns red while recording.

  • Live preview: your words appear on screen in real time using on-device speech recognition, so you can confirm you were heard.
  • Findings appear as you talk: as you describe issues, the AI extracts findings and lists them alongside your checklist, tagged with a severity and, where applicable, a building-code reference.
  • Checklist auto-check: speaking about an item can automatically check it off (for example, mentioning insulation R-value checks the insulation item). You can always tap to check or uncheck manually.
  • Hands-free: keep your eyes and hands on the property; you do not need to type.

Processing modes

In Settings you can choose how often your speech is turned into findings — process the whole area at once when you stop (the default), on natural pauses, or on a timed interval. When you have a connection, audio is sent for high-accuracy transcription and analysis; offline, on-device transcription keeps you going and the rest is processed later.

Taking photos

Tap the camera button in an area to capture a photo. Photos are stored on the device immediately and upload automatically when you are online, so a weak signal never blocks you.

  • Tap the camera button to take a photo that attaches to the finding you are documenting.
  • Long-press the camera button for options: attach to the finding you just created, queue it for the next finding, or save it as a general area photo.
  • Auto-attach (optional): turn on "Auto-Attach to Next Finding" in Settings so photos automatically link to the next finding created within a time window you choose.

Photos that are not attached to a finding show up as area photos or in an "orphaned photos" section, where you can reassign them to the right finding later. Tap any thumbnail to view it full-screen.

Coming soon: Automatic AI analysis of photos (detecting issues directly from an image) is planned for a future release.

Findings & checklists

Every issue you document becomes a finding. Findings can be created automatically from your voice or added manually.

What a finding contains

  • A title and description of the issue.
  • A severity — for example a Problem (needs attention) or a Serviceable item (minor / for your notes).
  • An optional building-code reference (IRC, NEC, and Michigan state codes).
  • Any photos attached to it.

Editing and adding findings

  • Edit: tap a finding to expand it and change the title, description, severity, code reference, or photos.
  • Delete: remove a finding; you will be asked what to do with any attached photos.
  • Add manually: tap "+ Add Finding" and either fill in the details yourself, or type a short prompt (like "electrical issue under the sink") and let the AI write the full finding for you.

Completing an area

  1. 1When you are done in a room, stop the recording.
  2. 2The app reviews your checklist against what you said and flags anything you may have missed.
  3. 3For each flagged item, go back and record more, or mark it skipped / not applicable.
  4. 4Mark the area complete. Completed areas show a checkmark; you can always reopen one to add or edit findings.

Generating the report

  1. 1From the inspection, tap Generate Report.
  2. 2The AI analyzes every area and finding and drafts a full report (this typically takes a short moment).
  3. 3Preview the report right inside the app — cover page with your branding, an executive summary, per-area sections with findings and photos, and a code reference appendix.
Tip: For the richest editing, publishing, sharing, and PDF options, open the report in the web portal. Report generation requires a connection; if you are offline it is queued until you sync.

Working offline & syncing

PadInspector is offline-first. In a basement with no signal you can keep working, and everything catches up when you reconnect.

Works fully offline

  • Creating and editing inspections
  • Voice capture with live on-device transcription
  • Checklist auto-check and manual findings
  • Photo capture and tagging
  • Building-code lookup

Queued until you reconnect

  • High-accuracy transcription of your audio
  • Report generation

A sync indicator in the top corner shows whether you are fully synced, actively syncing, or have changes still pending. Tap it to see connection status, the number of pending changes, the last sync time, and a manual sync button. Failed items retry automatically.

Apple Watch companion

The Apple Watch app is a hands-free remote for recording and a quick view of findings, so you can control an inspection without pulling out your phone.

  • Recording: a large mic button starts and stops recording for the active area, with elapsed time and a badge for new findings.
  • Findings: browse the current area’s findings grouped by severity, and tap one for detail.
  • Areas: see all areas and their status, with the current area highlighted.
  • Haptics: feel a tap when a finding is created or when recording starts/stops. You can fine-tune these (including "only problems") from the phone’s Settings → Apple Watch.

iOS settings

Open Settings from within the app to adjust how it behaves:

Auto-Check Items
Automatically check off checklist items as you speak about them.
Haptic Feedback
Vibrate when checklist items are checked.
Keep Phone Awake
Prevent the screen from locking during an inspection.
Chunk Mode
Choose how often speech is turned into findings — full area, on pause, or on a timer.
Auto-Attach Photos
Attach new photos to the next finding within a time window you set.
Apple Watch haptics
Toggle watch haptics overall and per event, including an "only problems" filter.

Your name, email, license, and company are managed in the web portal and shown here as read-only. Settings also includes the app tour, Report a Bug, the Privacy Policy and Terms, and options to sign out or delete your account.

The Web Portal

The web portal is your office. Use it to see everything at a glance, manage inspections, polish and publish reports, and share them with clients.

Signing in & getting around

Sign in with your PadInspector email and password. On the left is a sidebar with the main areas of the portal; the top bar shows your company and a menu for your profile, settings, and sign out.

  • Dashboard — your at-a-glance overview.
  • Inspections — the full list of active inspections.
  • Archived and Trash — inspections you have set aside or removed.
  • Settings — profile, team, company, reports, billing, password, and support.
  • Admin Portal — only visible to platform super admins.

Dashboard

The dashboard summarizes your activity with cards for total inspections, completed this month, in progress, and total findings (with an average per inspection). A chart shows your inspection activity over time, and a Recent Inspections list lets you jump straight into any recent job.

Browsing inspections

The Inspections page lists your active inspections with search and filters:

  • Search by address.
  • Filter by status — Scheduled, In Progress, Completed, or Cancelled.
  • Filter by owner (for owners, admins, and managers) to see a specific inspector’s work.
  • Filter by date range.

Each row shows the property, type, status, owner, who it is shared with, created date, and client. Select one or more inspections to run bulk actions, or use the per-row menu to archive, trash, restore, or (from Trash) permanently delete. Create a new inspection with the New Inspection button.

Working inside an inspection

Open an inspection to see and edit everything about it. At the top you can Start, Complete, Generate Report, Delete, and — for managers and above — Reassign it to a teammate or Share it with specific team members.

Details you can edit

  • Property address, city, state, ZIP, and county
  • Inspection type and scheduled date
  • Client name, email, and phone
  • General notes, weather, and recent precipitation
  • Property details: year built, square footage, stories, house facing, and basement/garage/pool flags
  • Residence photos (drag & drop or click to upload)

Areas & findings

Each area lists its findings and progress. Expand an area to add findings, upload photos, record by voice, manage orphaned photos, and edit area notes. When you add or edit a finding you can fill the form yourself (title, description, severity, code reference, location, recommendation, notes) or switch to prompt mode and let the AI draft it from a plain-language description.

Reviewing & editing reports

A report is the client-facing summary of an inspection. Open one to review and refine it before sharing.

  • Executive summary — an AI-written overview you can edit inline.
  • Prioritized sections — findings are grouped into Big Ticket, Attention Now, Attention Eventually, and Hidden. Drag findings to reorder them, or move a finding to another section from its menu. "Hidden" removes a finding from the client’s view without deleting it.
  • Regenerate — rebuild the report from the current inspection data if you have changed findings (you will be asked to confirm).

Publishing, downloading & sharing

  • Publish / Unpublish — turn the shareable public link on or off.
  • Share — copy the report link to send to your client.
  • Download PDF — open a print-ready PDF of the report.
  • View Full Report — open the rendered, formatted report.

Sharing reports with clients

  1. 1Open the report and make your edits.
  2. 2Publish the report to enable its public link.
  3. 3Use Share to copy the link, then send it to your client by email or text.

Clients open a clean, read-only version of the report — with your branding, findings, photos, and code references — and can print it. They cannot edit anything. Unpublish at any time to disable the link.

Archiving, trash & deletion

  • Archive moves an inspection out of your active list while keeping it fully intact. Restore it any time from the Archived page.
  • Trash is a recycle bin — trashed inspections are automatically deleted after 30 days, and the Trash page shows each item’s auto-delete date. Restore or permanently delete before then.

Settings & Account

Manage your profile, company branding, report defaults, signature, password, and support from the portal’s Settings page. Some tabs are only available to owners and admins.

Profile

Update your name, phone, and license number. Your email is shown but cannot be changed. This tab also links to permanent account deletion.

Company & branding

Owners and admins can set the company name, contact details, and address, and control branding that appears on reports:

  • Upload your company logo
  • Choose primary and secondary brand colors
  • See your current plan and status

Report options & signature

The Reports tab controls how your reports look and lets you set up your signature.

Signature

  • Choose whether to include a signature
  • Draw a signature on the canvas, or use a simple signature line
  • Choose where it appears — on the cover page, at the bottom of the report, or both
  • Save, clear, or delete your signature

Report options

  • Show a prioritized summary
  • Show the company name under the logo
  • Include residence photos
  • Include cover stats
  • Include weather conditions

Password

Change your password by entering your current password and a new one (twice to confirm). You will see a confirmation when it is saved.

Deleting your account

You can permanently delete your account from the Profile tab. Deletion asks for your password and requires you to type DELETE to confirm.

Note: If you are the sole member of your organization, deleting your account also deletes all inspection data and any active subscription. If you are part of a team, your organization keeps its inspections. This cannot be undone.

Team, Roles & Permissions

PadInspector supports whole inspection companies. Owners, admins, and managers can invite teammates and control what each person can do.

Roles explained

Owner
Full access, including team, company settings, and billing.
Admin
Broad management access across the organization.
Manager
Manages team members and can reassign and share inspections; no billing access.
Inspector
Creates and works on inspections, findings, and photos.
Viewer
Read-only access to inspections.

Managing your team

From Settings → Team you can see everyone in your organization along with their role and status.

  1. 1To invite someone, enter their email and choose a role, then send the invite.
  2. 2Track pending invitations, and resend or revoke them as needed.
  3. 3Change a member’s role or remove them from the per-member menu (limited by your own role).

On team plans, this tab also shows your seat usage.

Sharing & reassigning inspections

Managers and above can reassign an inspection to a different inspector, or share it with specific teammates at a chosen permission level, from the inspection’s detail page. Shared teammates appear in the "Shared With" column on the inspection list.

Billing & Subscription

Owners and admins manage the subscription from Settings → Billing.

Trials

New accounts may start on a free trial. A banner at the top of the portal shows how many days remain and links to upgrade. When a trial expires, a reminder banner prompts you to upgrade to keep using the account.

Plans & managing billing

  • See your current plan, status, any report limit, and when the current period ends.
  • On team plans, see how many seats you are using.
  • Upgrade Plan starts secure checkout.
  • Manage Billing opens the billing portal to update payment details, view invoices, or change your plan.

Getting Help

Reporting a bug

Found something broken or confusing? Please tell us — it directly shapes the beta.

  • Web portal: Settings → Support. Describe the issue, set a severity, and optionally add steps to reproduce. Technical details (your browser, screen size, and the page) are attached automatically.
  • iOS app: Settings → Support → Report a Bug.

Contact

For anything else, reach us at hello@padinspector.com.

FAQ

Common questions

Do I need an internet connection to inspect?
No. The iOS app is offline-first — you can run an entire inspection with no signal. High-accuracy transcription and report generation happen once you reconnect.
Can I trust the AI-drafted findings?
Treat them as a strong first draft. You are responsible for reviewing, correcting, and approving every finding before delivering a report to a client.
Is there an Android app?
Not yet — it is on the roadmap. For now, capture inspections on iPhone or iPad and use the web portal on any device.
Where do my clients see the report?
Publish the report and share its link. Clients open a clean, read-only, printable version with your branding.
I lost access to my account — what do I do?
Use "Forgot password?" on the web login screen, or ask your team owner to resend your invite.

Still have questions?

We're here to help while you get up and running during the beta.