Your Account
Team & Roles
PadInspector supports whole inspection companies. Owners, admins, and managers can invite teammates and control what each person can do.
Roles explained
Every member of your organization has one of five roles, from full control to read-only:
| Role | What they can do |
|---|---|
| Owner | Full access, including team, company settings, and billing. Every organization has exactly one owner. |
| Admin | Broad management access across the organization — everything except transferring ownership. |
| Manager | Manages team members and can reassign and share inspections; no billing access. |
| Inspector | Creates and works on inspections, findings, and photos. |
| Viewer | Read-only access to inspections. |
Managing your team
Inviting members
From Settings → Team you can see everyone in your organization along with their role and status. The tab also shows your seat usage (“X / Y seats used”) — when every seat is taken, new invitations are blocked until you free a seat or upgrade your plan.
- 1Enter the new member’s email, choose their role, and send the invitation.
- 2Pending invitations appear in their own list with each one’s expiry date — team invitations are valid for 7 days.
- 3Revoke a pending invitation at any time. If one expires, revoke it and send a new one (invitations cannot be re-sent).
Who can do what
- Inviting: owners and admins can invite admins, managers, inspectors, and viewers. Managers can invite inspectors and viewers. No one can invite another owner.
- Changing roles: admins cannot change other admins or the owner; managers can only switch members between Inspector and Viewer; no one can change their own role.
- Transferring ownership: assigning the Owner role to someone else transfers ownership — the previous owner automatically becomes an Admin.
- Removing members: removal deactivates the member rather than deleting their data. The owner can never be removed, and you cannot remove yourself.
Viewing the portal as a teammate
Owners, admins, and managers can temporarily view the portal as any active member with a lower role — useful for troubleshooting what an inspector sees. Click the eye icon next to the member in the Team tab and confirm. While impersonating, an amber banner across the top reads “You are viewing the portal as {name}”; click Exit Impersonation to return to your own session.