Your Account

Account & Settings

Manage your profile, company branding, area & checklist catalog, report defaults, signature, and password from the portal’s Settings page. Some tabs are only available to owners and admins.

Profile

Update your name, phone, and license number. Your email is shown but cannot be changed. This tab also links to permanent account deletion.

Company & branding

Owners and admins can set the company name, contact details, and address, and control branding that appears on reports:

Upload your company logo — JPG, PNG, GIF, or WebP, up to 5 MB.
Choose primary and secondary brand colors with the color picker or by entering a hex value.
See your current plan and status.

Areas & checklists

The Areas tab is your personal area catalog — the master list of areas and checklist items every new inspection starts from. Out of the box you use the standard PadInspector catalog; the first change you save creates your own copy, and a badge shows whether you are on the Standard or a Customized catalog.

Add, rename, or delete areas, and drag to reorder them.
Mark areas as Default — default areas are created automatically, in order, on every new inspection.
Select an area to edit its checklist — add, rename, reorder, or remove items.
Changes are a draft until you Save (or Discard). If the catalog was changed on another device in the meantime, you’ll be asked to reload before saving again.
Reset to Standard deletes your customizations and returns to the built-in catalog.

Note: Each inspector has their own catalog, and it syncs to the iOS app (Settings → Areas & Checklists). Catalog changes apply to future inspections only — areas already on an inspection keep the checklist they were created with.

Report options & signature

Signature

Choose whether to include a signature on your reports.
Draw a signature on the canvas (saved as an image, up to 2 MB), or use a simple blank signature line instead.
Choose where it appears — on the cover page, at the bottom of the report, or both. At least one placement must be selected while signatures are on.
Save, clear, or delete your signature at any time.

Note: The blank signature line applies to the PDF only — the online report shows a signature block only when you have uploaded a drawn signature.

Report options

Toggle what every generated report includes:

Show a prioritized summary
Show the company name under the logo
Include residence photos
Include cover stats
Include weather conditions

Password

Change your password by entering your current password and a new one (twice to confirm). New passwords need at least 8 characters, including an uppercase letter, a lowercase letter, and a number — very common passwords are rejected. You will see a confirmation when it is saved.

Deleting your account

You can permanently delete your account from the Profile tab. Deletion asks for your password and requires you to type DELETE to confirm. What happens next depends on your situation:

Sole member of your organization: deleting your account also deletes all inspection data and cancels any active subscription.
Member of a team: your account is removed and your inspections are reassigned to the company owner (or, if the owner is unavailable, the most senior active member), so the organization keeps its work.
Owner with active team members: you cannot delete your account yet — first transfer ownership to someone else or remove the other members.

Note: Account deletion cannot be undone.